Tag Archives: 5 star service

October 28

5 things you can do every day to build customer loyalty by Michael Heppell

International speaker and best selling business author Michael Heppell shares his 5 things to do today to build customer loyalty. Use names – there is no sweeter sound than to have someone use your name during a conversation. The person who says you can over-use someone’s name is usually the one who is useless at […]

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